about orders
Sample orders: Sample order is acceptable and warmly welcome, once confirmed samples will be delivered in 3 working days at most.
Ordinary orders: based on the MOQ of 50 pieces, less than 15 days production lead time can be guaranteed.
about products
Q: question A: answer
Q: Robot lawn mower blade Disc is broken.
A:There are rocks, tree branches or other hard objects in the lawn, plesae clean your lawn before using Robot Lawn Mower.
Q: Robotic lawn mower Moing noise is too loud.
A: Due to long working time, mowing blade is loosen, please check and use screw to fasten it.
Q: Charging station power light is off.
A:1. Power line poor contact.
2. Adapter is broken.
3. Charging station interior circuit board is broken.
Q: Charging station alway alarm.
A: Perimeter wire is cut off or in poor contact.
Q: There is no display on Robot Lawn Mower LED screen.
A: 1. Screen connect cable is loosened.
2. black translucence cover is not closed, so screen is always under strong sunshine, screen is broken.
3. Interior circuit is broken.
Q: Automatic Lawn Mower suddenly stops working.
A: 1. Low battary
2. Due to accident, please check error info on screen, and then refer to manual book.
Q: Robot Lawn Mower can not detect falling.
A: 1. there is mud pasted on universal wheels.
2. Falling detecter is broken.
Q: Auto lawn mower short working time.
A: 1. Grass is too thick.
2. Battery is not fully charged.
3. Battery is used for a long time, which reduces battery performance.
Q: Robot Lawn Mower always hit charging station.
A: We suggest you put guard fence around the charging station, the fence will stand the bumps and protect the charging station.
Q: Robot Lawn Mover cannot detect rain.
A: 1. There is something covering rain detector.
Q:There is no obstacle at the front of Robot Lawn Mower, but it is moving slowly
A: 1. Something goes wrong with the obstacle detecter.
2. Lower battery, need to charge.
3. Robot Lawn Mower is moving slowly along boundary wire.
Q: Robot Lawn Mower cannot normally charge at charging station.
A: 1. Robot Lawn Mower's or charging station's charging plug is dirty, please clean it.
2. Charging staion is placed improperly, so Robot Lawn Mower's charging plug and charging station's charging plug cannot touch.
Q: Robot Lawn Mower cannot go back to Charging Station properly.
A: 1. NO signal of boundary wire.
2. Charging station is not working properly, please check the charging station working condition.
3. Boundary is wrong connected with the charging station.
Q: Robot Lawn Mower always move back and cannot move forward.
A: 1. Due to accident, front U rubber baffle alway presses bump sensors, so plesae shake the rubber softly and make it into right position.
2. Due to frequent collisions, bump sensor is broken.
Q: Robot Lawn Mower goes out of boundary line.
A: 1. Charging station suddenly cuts off power, if this area is power failure or charging station plug is loosened.
2. Boundary wire is installed improperly.
Q: Robot Lawn Mower cannot be started.
A: 1. Fuse is not installed.
2. Long time working Robot Lawn Mower, plesae check if the Fuse is damaged.
3. Low battery or battery working life is over.